Privacy Policy

Tradixo (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We may collect the following types of information:

• Personal identification information (name, email address, phone number, company name)
• Business information related to your inquiries or orders
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site, referral sources)

We use collected information to:

• Respond to your inquiries and provide customer support
• Process orders and manage business relationships
• Improve our website and services
• Send relevant business communications (with your consent)
• Comply with legal obligations

Under the General Data Protection Regulation (GDPR), we process your personal data based on: your consent, performance of a contract, legitimate business interests, or compliance with legal obligations.

We do not sell your personal data. We may share information with trusted service providers (payment processors, shipping partners, IT services) who assist in operating our business, subject to confidentiality agreements.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at info@tradixo.com.

For privacy-related inquiries, contact us at info@tradixo.com or Carrer de la Tecnologia, 42, 08018 Barcelona, Spain.