Shipping Policy

Tradixo ships to countries across the European Union and selected international destinations. Shipping availability and costs vary by destination and order size.

Orders are typically processed within 1–3 business days after payment confirmation. Bulk and wholesale orders may require additional processing time, which will be communicated at the time of order.

Estimated delivery times from our Barcelona warehouse:

• Spain: 1–3 business days
• Western Europe (France, Germany, Italy, Portugal): 3–5 business days
• Central & Northern Europe: 5–7 business days
• Eastern Europe: 7–10 business days
• International (non-EU): 10–15 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

We partner with reliable European carriers including DHL, UPS, and local postal services. Shipping method is selected based on order size, destination, and urgency. Express shipping is available upon request.

Shipping costs are calculated at checkout based on weight, dimensions, and destination. Free shipping may be available for orders exceeding specified thresholds — contact us for wholesale shipping rates.

Once your order ships, you will receive a tracking number via email. Track your shipment through the carrier's website or contact our support team for assistance.

If your order arrives damaged or is lost in transit, contact us within 48 hours at info@tradixo.com with photos and your order number. We will work with the carrier to resolve the issue promptly.

For shipping inquiries, contact us at info@tradixo.com or +34 932 000 000.